Shipping & Return Policy


At The lux pro customer satisfaction is our #1 Priority! We want you to be happy about your purchases from us!


Customer Support / Shipping 

Email :


Processing Time

We ship via USPS.  Shipments are Monday-Friday with weekends being processed the following Monday. Excluding major holidays. 

Processing time is 1-3 business days. 

 We try to offer the best shipping cost , if you need quotes please email us!

  • Lost Orders
  • Unfortunately we are unable not responsible for damaged, lost or stolen packages.  You will have to contact your Post office for any claims.

  • Returns
    • If you are unhappy with your purchase we will accept non-opened packages within 14 days of order.  Shipping is responsibility of customer.  We will refund as soon as possible. Please expect 7-14 refund days to credit back to your account.